ヒルトン パーム スプリングス リゾート(Hilton Palm Springs)

ホテルの環境と場所は大丈夫ですが、サービスは満足のいくものではありません。 Ctripは、店内の朝食に11ドルを加えたと述べましたが、ホテルはラックレートに応じて38ドルを請求し、フロントデスクと連絡を取り、Ctripの注文メモを提示しましたが、Ctripを見つけましょう。駐車料金は明らかに18ドルで、クレジットカードの料金は25ドルでした。その後、Ctripのカスタマーサービスに行って復旧しました。 Ctripのアフターサービスはいつものように優れています。ホテルのランダムなチャージバック現象ですが、滞在している友人が請求書を確認することを願っています。

Always love staying at this hotel when we visit Palm Springs. Great staff, good crowd at the pool and bar, awesome bar tenders and just overall a wonderful time. Check out Thai smile which is only a few min walk from the hotel too, killer Thai food!

去約書亞樹國家公園，入住棕櫚泉，總體環境不錯，泳池很好。

不錯👍👌👍

Rooms are big and clean, close to restaurants, room had a balcony that was nice. The only thing i DISLIKED was the 30.00 for parking, i have never pay for parking before.

Such a shame! Hotel is old and run down! The hallways smell and the room doesn’t smell that great either! The room key on your phone NEVER worked even after stopping by the front desk more than once. Staff at front desk wasn’t overly helpful or friendly except one of them. Staff didn’t look too happy about working there. The worst part was the falling apart railing on our room’s patio! We almost fell off the patio when the railing gave way. Old and run down and a horrible example of what a Hilton hotel should be. Outside parking for $30 per night! What a joke! It should be free parking when you pay for a room Or at least covered! Will not stay here again! Plenty of other options in town for same Price! Sub-par food for breakfast. No flavor and waiter wasn’t pleasent to serve us!

This hotel has a perfect set-up for a little Palm Springs getaway. A great pool area and bar with a helpful/attentative staff to make sure you're comfortable and got what you need. The location is right across the street from the Agua Caliente ******, spa/museum complex, and just two blocks from the main blvd for dinning/entertainment.

The room was basic for the price. The drawers seemed to be falling apart. The outlets seemed to be falling apart. No blankets or sheets on the bed.

Staff did NOT acknowledge me as a Silver Hiltons member, did NOT ask for my HH #, log me in as such, and told me that I was upgraded from a king to a double queen....my experience over the last 20 years of being in Hilton Honors is the two queens option is always less than the king! So no upgrade was really the issue, and I was not given what I signed up for and still paid the 'upgrade' price.